Commercially insured patients should confirm the claim scope and requirements of the commercial insurance they purchased before seeing a doctor. If you have any questions, please contact your insurance company in a timely manner.

Commercially insured patients need to bring their valid identification documents (ID card, passport, etc.) and insurance card when seeking medical treatment.

Patients with commercial insurance need to confirm whether the insurance company can pay directly. If the contracted insurance company is on the list of direct billing partners of the hospital where they are treated and has set open the direct settlement function, they can settle the bill directly at the hospital. Otherwise, they will need to pay the medical expenses upfront and then file a claim with the insurance company later.